Home
Read More...
Buy Now
Read More...
Buy Now
- Discover books
- For Writers
"It was a wonderful experience interacting with you and appreciate the way you have planned and executed the whole publication process within the agreed timelines.”
Subrat SaurabhAuthor of Kuch Woh Pal
Ramaswamy Narayanan
Drawing on nearly three decades of experience in technology and business services, with more than two decades spent working deeply with GCCs, Ramaswamy Narayanan provides an insider’s perspective on the hidden dynamics that make or break these centers. From flawed business cases and misplaced expectations to the erosion of trust, talent challenges, and outdated operating models, the book traces the lifecycle of a GCC—from inception to reinvention—and reveals the pitfalls leaders too often ignore until it is too late. But this is not merely a book of critique. It is a playbook for tRead More...
Why Global Capability Centers Fail
Books by Ramaswamy Narayanan
Why Global Capability Centers Fail—and How to Reimagine Them for 2030 Global Capability Centers were once celebrated as cost-saving back offices. Today, they sit at the crossroads of enterprise transformation—yet too many fail to live up to their promise. They struggle with limited trust, outdated operating models, and the misconception that efficiency alone equals success. The result: Centers that deliver activity, but not influence; output, but not impac
Why Global Capability Centers Fail
Books by Ramaswamy Narayanan
Why Global Capability Centers Fail—and How to Reimagine Them for 2030 Global Capability Centers were once celebrated as cost-saving back offices. Today, they sit at the crossroads of enterprise transformation—yet too many fail to live up to their promise. They struggle with limited trust, outdated operating models, and the misconception that efficiency alone equals success. The result: Centers that deliver activity, but not influence; output, but not impac
×
